Privacy Policy - Tephra Solar

1. Introduction

Tephra Solar (“we” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website www.tephrasolar.com (the “Site”).

2. Information We Collect

We may collect personal information that you provide to us when you use our Site, such as your name, email address, phone number, and any other information you choose to provide.

We may also automatically collect certain information about your device, including your IP address, browser type, operating system, and other technical information.

3. Use of Information

We may use the information we collect to:

Provide, operate, and maintain our Site;
Communicate with you about our products, services, and promotions;
Respond to your inquiries, comments, and feedback;
Monitor and analyze trends, usage, and activities in connection with our Site;
Detect, investigate, and prevent fraudulent transactions and other illegal activities;
Comply with legal and regulatory requirements.

4. Disclosure of Information

We may share your personal information with third parties in the following circumstances:

With your consent;
To comply with legal obligations;
To protect and defend our rights or property;
To prevent or investigate possible wrongdoing in connection with the Site;
To protect the personal safety of users of the Site or the public.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

6. Your Choices

You may choose not to provide us with certain personal information, but this may limit your ability to use certain features of the Site.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@tephrasolar.com.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Site.

Tephra solar did a fabulous job on our solar system. The project manager made sure everything went smoothly. He’s an Engineer and knows what he is doing. I had estimates from several companies, and they were all about the same, but the tephra solar was fine and the services delivered were commendable.

Edward Sou

2022-02-02

We just had solar panels installed on our home by Tephra solar and are very happy with their service. The installation was done quickly and efficiently, and their price was reasonable. The panels are made in the USA, and the warranty was the best of any estimate that we received. Thanks for your services and professionalism.

Inik Nora

2022-02-02

Tephra solar company is hilarious about its services. I contacted them to help understand how the new PUC approved rate structure changed my electric bill. They looked at my bill, explained what was happening and never asked for a penny even though I offered to pay. This action is one of the qualities of a good company. They explained the most efficient way to correct the issues and did so for a reasonable price. I recommend Tephra Solar.

Daniel

2022-02-01

Tephra Solar were great to work with. I highly recommend them. They gave a fair estimate, prepared thoroughly for the project, and completed all the work on time and on budget. Maia Hoching never stops to update us, and when he’s talking, he carefully explains all the improvements they made to the system. Thanks for the great doing.

Adam

2022-02-01

Very happy with the service. The installation company was polite, tidy, and punctual.

Harris William

2022-01-30

Able to explain the process in easy terms. Once we confirm the quote, the installation was quick and effortless. Tephra Solar organized smart meter and connection to the online monitoring

Laetitia Delcourt

2022-01-30

All the people we dealt with in Tephra solar were helpful and understanding with our needs as customers. Customer service was superb.

Smith

2022-01-28

Excellent service from all the people we dealt with, Kaulana Clark, the customer service, the office staff, the sales consultants, and the electricians are professional and courteous. Highly recommend Tephra Solar

Sakurt Son

2022-01-27

Overall we had a good experience with the team. The system is producing above expectations and we are extremely happy with it.

Robin John

2022-01-27

Very efficient and helpful and left everything tidy. Also easy to contact on the phone

Aiden Allos

2022-01-25